Nolimit Casino Privacy Policy
Privacy and your information
At nolimitcasinouk.com, our privacy policy covers Nolimit Casino services on our website and mobile application, including tournaments, coin purchases and promotional games. Contact [email protected] with privacy questions or requests about account information.
Information we collect
The information involved varies with your use of our service and the checks we need to perform.
| Category | Details involved |
|---|---|
| Account and contact details | Your name, email address, username, password, telephone number, home address and birth or age information. |
| Communications | Messages, support correspondence and calls. We may record calls or voice chats for staff training, service checks and compliance. Continuing a call gives consent to recording. |
| Devices and activity | Your IP address, browser, operating system, device identifiers, visit duration, preferences and interactions with our service. |
| Location | Location associated with your device or IP address, where processing is legally permitted. |
| Transactions | Information about purchases, refund requests and related support enquiries. |
| Verification | Passport, driving licence, state ID or social security details when needed for taxation or other legal purposes. |
| Connected platforms | Information received from providers such as Facebook or Google. |
Banks and other payment organisations process payment-card information. Our terms also permit us or our payment agents to retain payment credentials for later purchases. This is not a commitment that we never store payment details.
How we use information
We use personal information for the following purposes.
- Maintaining accounts, providing our services and handling purchases or promotional awards.
- Running tournaments, competitions and promotions, notifying recipients and delivering prizes.
- Responding to support enquiries, issuing service notices and acting on user preferences.
- Analysing usage, improving products, assessing promotions and preparing aggregated market reports.
- Fulfilling legal duties and reporting to public authorities when required or permitted.
Providing your telephone number gives permission for us, or someone acting for us, to contact you using automated calls, recorded messages or texts.
Sharing, security and retention
We disclose information to contracted providers supporting our services and to fulfil legal obligations. Advertising and research partners may also receive information under our cookie practices. Sharing is therefore not limited in every case to essential service delivery.
We use organisational, physical and technical protections, including access restrictions and encryption. These measures cannot guarantee that information will never be lost or accessed without permission.
We retain information according to the purpose of processing it. Legal requirements may extend the retention period. There is no single deletion deadline covering every record type.
Privacy requests and choices
Access, correction, deletion and targeted-advertising choices depend on the law that applies and the conditions for each right. Additional provisions apply to California and European Union residents. These rights are not unconditional entitlements for all visitors.
Email our support team to make a privacy request. Describe the information or processing involved and the action you want us to take. We may ask for further details to verify your identity or request. Deletion requests may require confirmation in two steps. Depending on applicable law, you may also complain to a supervisory authority. We also accept signed postal requests directed to our Privacy Policy Administrator.
Cookies and advertising
We use cookies and similar tools to record interactions with our service. We may connect browsing information with details you supply. Restricting cookies in your browser can affect some features.
You can ask us to opt you out of targeted advertising. General adverts can still appear after you opt out. The choice does not stop every disclosure needed for service delivery or legal compliance. Our Cookies page explains the related controls.
Age limits and policy changes
At nolimitcasinouk.com, we exclude anyone under 21 and do not knowingly retain their information. Our additional age and location requirements remain applicable, as explained in our Terms of use.
We may update our privacy policy to reflect changes in our activities or legal requirements. We will notify you and obtain consent where the law requires it.
Contacting us safely
Avoid sending passwords, complete card numbers or copies of identity documents in your initial enquiry. Our Contacts page explains what to include when asking for help.